The storm calls everyone at once. First answer wins the roof.
A hailstorm does not generate one lead. It generates every lead in the postcode, in the same two hours, to every roofer in the book. The one who picks up books the inspection. Everybody else gets a voicemail nobody returns.
Hear it before you read another word. Dial (314) 784-8835. It answers right now: an A.I. voice, the same one that would answer your phone. The demo has no calendar or text line behind it, so it takes the job and hands it on; yours books and confirms.
The call you are not there for.
It is raining at 11pm and there is water coming through a bedroom ceiling. That homeowner is not leaving a message and calling you back in the morning. They are working down the list until somebody answers.
Three calls a roofing company gets, and what happens to them.
What it gets out of the caller.
- 01
Whether water is coming in RIGHT NOW — the one question that decides if this is tonight or Thursday
- 02
The property address, and whether the caller owns it or rents it
- 03
Roof age, material and how many layers are already up there
- 04
Whether an insurance carrier is involved, and the claim number if there is one
- 05
Whether they have photos, and a text asking for them while they are still looking at the damage
Why a general answering service loses this call.
- 01
It answers the price question.
A roof is not a flat-rate job. A script that guesses at a square-foot number to sound helpful has priced your work for you, badly, and the homeowner will hold you to it. This one refuses the number and books the measure instead.
- 02
It treats a storm surge as overflow.
A traditional service staffs for an average day. The day you need it is the day after the hail, when the whole postcode calls in two hours. Nothing here queues — every caller is answered at once, because there is no one waiting to be free.
- 03
It cannot tell tonight from Thursday.
Active interior water and a quote request are the same call to a message-taker. They are not the same call to you. One is a tarp crew and an emergency rate; the other is a Thursday morning slot.
What it costs.
Hear your own receptionist free in your browser, then run it on your real line for 7 days for $19, which covers the phone line and minutes and counts toward your first month. Plans start at $497 a month plus a one-time setup, and until the jobs we book are worth more than you have paid us, you don’t pay the monthly fee.
Hear your own receptionist — free
For comparison: of the 12 companies in our price comparison, AI receptionists that publish a price charge $24.95–$775 a month, and live answering services $165–$2,100. Every plan, from each company’s own price list.
Questions roofers ask.
Can it tell an emergency leak from a quote request?
Yes, and it is the first thing it establishes. If water is coming in now, it routes the call straight to your on-call number instead of booking. If it is a quote, it books the measure and lets you sleep.
What happens when a storm brings thirty calls in an hour?
All thirty are answered at once. There is no queue and no hold music, because nobody is waiting for a free agent. That hour after a hailstorm is the only hour that decides the season.
Will it quote a price for a new roof?
No, and it is instructed not to. Pitch, layers, material and access change the number too much to guess. It captures the details, books the measure, and leaves the price to you.
Can it handle insurance claim calls?
It captures the carrier, the claim number and the adjuster's requirement, and books the inspection as insurance work rather than a cash quote. It does not give advice about a claim, because that is not its job or yours.
Can it book straight onto our schedule?
Yes. It checks what is actually free and books the inspection into the calendar you already use, with the address, the roof age, the damage in the caller's words and the carrier and claim number when it is insurance work. What it will not do is name a day it cannot see — it books from your live availability or it raises the callback, and which of those happens is your choice at setup.
Do I have to change my phone number?
No. You keep your number. Calls forward to us when you want them to — after hours only, on overflow, or all of them.
Hear your own receptionist answer as you.
Give us your website. In under a minute it answers with your business name, free, in your browser.