Your office closes at five. Your phone doesn’t.
The AI answering service for contractors, practices and firms. Every call answered in under two seconds, day or night, and the job handed to you.
No heat, newborn in the house
Answered in 1.6 sUrgent · put through to on-callThat’s urgent with a newborn in the house. I’m putting you through to the on-call tech now.
Water heater leaking through the ceiling
Answered in 1.6 sUrgent · put through to on-callCan you shut the valve on top of the heater? I’m getting the on-call tech for you.
AC grinding, still cooling
Answered in 1.6 sCaptured · callback in the morningSince it’s still cooling, I’ll have the team call you first thing. Are mornings good?
Burst pipe under the kitchen sink
Answered in 1.6 sUrgent · put through to on-callTurn the water off under the sink if you can. I’m putting you through to on-call right now.
Furnace short-cycling
Answered in 1.6 sCaptured · handed to your teamI’ve read back your address and number. The team will call you when they open.
Quote for a new unit
Answered in 1.6 sCaptured · handed to your teamI’ve taken the details, and someone will call you today about the quote.
Headed for voicemail tonight: 6 sample calls × $400 job × 30% you’d have won. Illustrative.
6of 6 answered
$0
Sunday, 9 a.m. Six calls. Zero voicemails.
Every one answered in under two seconds, qualified, and handed to your team. You already paid for those leads. This makes sure they get worked, without buying one extra.
A sample night. The six calls are illustrative; the line is real and answers right now.
Nobody leaves a voicemail about a burst pipe.
More than 97% of residential callers hang up without leaving a message. You paid for that call either way.
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27%
of calls to residential trade contractors go unanswered.
Your line rings out at 7:40 on a Tuesday. By the time you see the missed call at 8 a.m., the job is booked somewhere else.
Where this number comes from -
56.3%→15.3%
Three minutes to call back recovers 56.3%. Fifteen recovers 15.3%.
That is what a callback is worth against answering live. The lead is not cold. The job is taken.
Where this number comes from -
38%
of answered calls are qualified leads.
So what gets asked on the call matters as much as picking it up.
Where this number comes from
$92.76 per HVAC lead on Google Ads × 27% never answered × 100 leads a month = you paid for 27 calls nobody picked up. An example at a typical HVAC lead price; your own numbers go in below.
None of this is a marketing problem. This is a phone problem.
Your leak, in your own numbers.
Set the three numbers to yours. Nothing you enter leaves this page.
After hours, on a job, the second line, or it just rang out.
Your average ticket. Not your best month.
Be pessimistic. A low number here is a more useful number.
$4,800a month
went to whoever answered
$57,600 a year
Arithmetic on your three numbers. Not a forecast, and not a promise.
Don’t take our word for it. Dial it.
Everyone else shows you a recording they picked. This one answers right now, whatever hour you’re reading this — try to break it.
Whatever time it is where you are, it answers.
(314) 784‑8835Ask it something awkward. Ask if it’s a robot. Ask for a price it hasn’t been given. Interrupt it. Better to find the edges now than after it’s answering your phone.
The demo line is recorded and it’s an A.I. voice. It answers as “Ava” because it’s a demo — yours answers in your business’s name. The demo has no calendar or text line behind it, so it takes the job and hands it on; yours books it and confirms by text.
Seven things on every call.
Every plan includes all seven. We switch them on for your business during setup.
Every call answered in seconds.
Nights, weekends, holidays. It never gets a second call and never takes lunch.
No call goes quiet.
Anyone who asks for a person, wants a callback, or has to hang up before it is finished lands with your team as a callback request within seconds, with name, number and what it is about already written down — or, if you switch it on, it calls them straight back itself.
The job gets qualified.
Name, number, address, problem, urgency — read back before anyone drives anywhere.
The appointment gets booked.
Into the calendar you already use, with name, address, problem and urgency attached — or as a callback for your office to close, if that is how you would rather run it.
Urgent calls go to a person — yours.
Emergencies and angry callers transfer to your on-call number while the caller is still on the line. An after-hours emergency ticket runs $385 against $235 in the day — the call you want a human on is also the biggest ticket.
You get the recording, the transcript and a summary.
Every call, on your phone. You hear exactly what your customer heard.
We tune it every two weeks.
We go through the calls that went badly, fix the script, and tell you what changed.
What happens now, and what happens instead.
| The moment | Now | With the phone answered |
|---|---|---|
| A call at 7:40 PM | Rings out. 97% leave no message. | Answered in seconds, booked before you see it. |
| Calling them back | Three minutes recovers 56.3%. Fifteen recovers 15.3%. | There is no callback. It was answered. |
| The second follow-up | Nobody makes it. | Called straight back, or a callback request with the details, with your team in seconds. |
| The job’s details | “Wait, what did they say?” | Name, number, address, problem, urgency — read back on the call. |
| An emergency at 2 AM | Voicemail. | Straight to your on-call phone. |
| Someone in the office | $60,037 a year fully loaded. | A fraction of one seat. |
| What you hear afterwards | Nothing. | The recording, the transcript and a summary. |
What it costs, and how to try it.
Three flat monthly plans, one guarantee, and a $19 way to run it on your own phone line first.
Hear your own receptionist free, in your browser, in under a minute.
For scale while you decide: one seat in the office runs $60,037 a year fully loaded — $36.92 for every hour that person is actually on the phone. Where this number comes from
- Never Miss a Job: $497 a month plus a $2,000 setup. Answers every call, books the visit, sends you the summary.
- Speed-to-Lead: $997 a month plus $3,000. Adds a call and text to every web and Facebook lead within 60 seconds.
- Growth System: $1,997 a month plus $5,000. Adds ads, videos, articles and review requests, done for you.
- The first five businesses pay half, in exchange for an honest case study.
Our guarantee: until the jobs we book for you are worth more than you have paid us, we keep working and you don’t pay the monthly fee. Every booked job is on your own page, so you can check the math yourself.
$19 · 7 days.
Your receptionist on your real line for 7 days, up to 100 minutes of calls. That isn’t our profit: it covers the phone line, minutes and AI. It counts in full toward your first month.
- Its own number: forward your calls with one dial code.
- Every call summarized by email and on your own page.
The three plans, who they’re not for, and the rest of the questions
What the research actually says.
Field notes on missed calls, lead response and booked revenue, starting with HVAC and plumbing.
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Missed calls
What Missed Inbound Calls Actually Cost Your Local Service Business
-
Booking
Appointment Confirmation Call Scripts: No-Show Reduction Data
-
Booking
Fixing Patient No-Shows and Missed Calls in Your Practice
Read everything in The Booked Job → · Every figure, with its source →
Tonight at five, your office closes again.
Hear your own receptionist answer as you.
Give us your website. In under a minute it answers with your business name, free, in your browser. If you like it, $19 runs it on your real line for 7 days.
Free to hear. $19 for 7 days on your real line, credited to your first month. Rather start with numbers? Take the free lead audit.