Set up your client's receptionist

Step 1 of 5

You & your brand

Who's filling this in?

Your agency / brand

The brand this receptionist is delivered under. Prefilled from your link when we have it.

Your name

Your email

Where your Firstcall team reaches you about this build.

Step 2 of 5

The business

Business name

Industry

Sets the default capture fields and phrasing. Pick the closest.

Service area

Towns, radius, or region they cover.

Business hours

When they're open. The receptionist answers around the clock but only promises real hours.

Time zone

Services they offer

Plain list. This becomes what the receptionist knows they handle.

Step 3 of 5

Calls & booking

How should calls turn into booked work?

You tell us how it should work — your team wires the calendar or link during setup.

Calendar or booking tool optional

So the build team knows what to connect. Not auto-connected by this form.

How should callers get confirmation?

Your team wires the texting or email during setup; the draft promises it in a way that's true before that.

How should pricing questions be handled?

Step 4 of 5

Urgent calls & the details

Do some calls need to reach a person right away?

What counts as urgent? optional

After-hours / on-call number for urgent calls optional

If you leave this blank, the draft honestly promises a fast callback instead of a live transfer.

After hours, non-urgent calls should…

Common question 1 optional

Answer 1

Common question 2 optional

Answer 2

Common question 3 optional

Answer 3

Tone of voice

Languages

Receptionist's name optional

If blank, the draft says "the front desk" — we never invent a fake person's name.

Custom greeting optional

Leave blank and we generate one from the tone you picked.

Anything special the team should know? optional

Step 5 of 5

Contact & consent

Client point of contact optional

Their best number optional

A real person coordinates through you — no automated calls or texts go to this number.

Monthly price to the client

Used for the build brief. You keep 40% (50% as a founding partner).

Nothing here is live yet. This creates a build brief and a first-draft prompt your Firstcall team reviews. No automated calls or messages go to your client — a real person coordinates through you.